Contact Us

Contact KitchenAid Pro

Have a product question or need help with an order? Get in touch by email.

Customer support: Kitchenaidpro@proton.me

Help with an order

Please include your order number, the email address used at checkout, and a short description of what you need help with. For an incorrect or damaged item, include clear photos where helpful.

Cancellation, return, or refund questions

Email us with your order number and request. For an order change or cancellation request, contact us as soon as possible so we can check the order status.

Delivery questions

We ship to the United States, United Kingdom, Canada, New Zealand, and Australia. Estimated delivery is 5–8 business days in total, including the initial 1–2 business days for preparation and dispatch.

Keep your information secure

Please do not include passwords or full payment card details in your message.